Here to help

Help centre

Most things are quick to sort. Browse the common topics below, and reach out to our crew if you need a hand we have not covered.

The game will not load

Make sure you are using an up-to-date browser, then refresh the page. If you use an ad or script blocker, allow this site and reload. The game runs in the page, so a steady connection helps it start.

Sound and music

Open the in-game menu to switch sounds and music on or off. Many browsers also keep new pages muted until you interact with them, so a single tap usually wakes the audio.

About points and coins

Coins and points are virtual. They keep score inside the game only, hold no monetary value, and cannot be bought, cashed out or transferred. There is nothing to recover if they run low — just refresh for a fresh start.

Playing on mobile

Pacific Legion works on phones and tablets in both portrait and landscape. Turning your device sideways gives the reels a little more room.

Clearing your saved choices

Your age confirmation and storage preference live in your own browser. Clearing this site's browsing data resets them, and you will simply be asked again on your next visit.

Playing thoughtfully

There is no real money here, but it still pays to play in good measure. Our mindful play page has tips and links to free New Zealand support services.

Still stuck?

Get in touch with the crew

Tell us what is happening and which device or browser you are using, and we will help you get back to the reels. You can email us at kiaora@pacificlegionnz.com.